Frequently asked questions
How long will it take to receive my order?
Your order will be delivered within 3 to 4 business days after it has been processed.
How much does shipping cost?
We offer free shipping for a limited time. If you see free shipping available at checkout, that means your order qualifies.
What is your return policy?
We want our customers to be completely satisfied. If you wish to return your order, please contact us within 48 hours of delivery and we’ll guide you through the return process.
How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number on the carrier’s website to check the real-time status of your delivery.
What if my order arrives damaged?
If your order arrives damaged, don’t worry — we’ve got you covered. Please contact us within 48 hours of delivery and provide photos of the damaged item as proof. Once we verify it, we’ll arrange a replacement for you.
📧 Email us at:admin@renexas.com